Orders are processed within 1-3 days (excluding weekends and holidays)
Please allow extra time for orders placed during Black Friday/Cyber Monday
We are not able to honor requests to hold items and ship at a later date.
We currently ship to the following countries: Australia, Austria, Belgium, Canada, Germany, Ireland, New Zealand, Norway, Sweden, Switzerkand, UK.
There are 2 different International shipping options:
DHL Express- all packages are fully trackable and usually arrive within 2-5 days after shipping (excluding any possible extra time spent in customs)
USPS- the estimated time of arrival given by the post office (but not guaranteed) is 10-15 business days, excluding any time spent in customs. Please note that International tracking is not available with this method and we are not responsible for lost or stolen shipments. Any inquiries regarding the location of your package will need to be made with USPS at 1-800-275-8777.
Orders shipped outside the U.S. can be held up in customs beyond our control and may be subject to import/customs fees. We have no control over these fees and we are not responsible for the requirements or charges added by your country, customs clearance, delays or compliance. Packages that are refused because the customer does not pay customs duties are not eligible for a refund.
Fairy Girl will not mark the package as a gift due to federal and international laws.♥ We are not responsible if an incorrect mailing address is given to us. Repleacements will only be sent once the originally sent items are accounted for (ie: returned to us as undeliverable) and shipping fees are paid for second attempt. If re-shipping fees are not collected, monies will be refunded minus original shipping costs and a 20% restocking fee ♥
U.S. Sales Tax
We collect state sales tax on orders shipped within California.
We currently accept Mastercard, American Express, Discover Card, and Paypal.